Overview
Accessing your NDAX account should be fast, simple, and—above all—secure. NDAX (National Digital Asset Exchange) is a Canadian cryptocurrency platform built for traders and investors who want a regulated, feature-rich, and reliable space to buy, sell, and manage digital assets. This guide walks you through the NDAX login process, shares best security practices, and helps you troubleshoot common access problems so you can trade with confidence.
Quick summary
Logging into NDAX requires your registered email, password, and any enabled multi-factor authentication. You can login via the official website or the mobile app. Keep authentication enabled and use recovery codes so a lost device doesn’t lock you out.
Step-by-step: How to log in
- Open the official NDAX site at https://ndax.io in your browser or launch the official mobile app.
- Click or tap the Login button on the homepage or app welcome screen.
- Enter your registered email address and password (passwords are case-sensitive).
- If 2FA (two-factor authentication) is enabled, provide the TOTP code from your authenticator app or your hardware key.
- Click Sign In to reach your dashboard.
Security essentials
NDAX offers robust protections, but user behavior matters. Use a unique, strong password of at least 12 characters, enable 2FA with a TOTP app (Authy or Google Authenticator), and keep your recovery codes backed up offline. Never share passwords or codes with anyone.
Protecting against phishing
Phishing is the most common risk. Always verify the URL before entering credentials, never click unexpected email links claiming urgent action, and confirm sender details. If in doubt, type the official site address manually into your browser instead of following email links.
Troubleshooting login issues
If you forget your password, use the “Forgot Password” link on the login page to request a reset. For failing 2FA codes, ensure your device time is set to automatic and the authenticator app is synced. Lost phone? Use stored recovery codes or reach out to NDAX support with only the required identifying info.
Mobile login specifics
The NDAX mobile app uses the same credentials and 2FA setup as the web platform. For convenience and added security, enable device biometrics (fingerprint or Face ID) where supported—this keeps your phone login quick while preserving account-level protection.
Advanced tips
- Keep a small “hot” trading balance on NDAX and store larger amounts offline in a hardware wallet.
- Review and revoke unused API keys and connected apps regularly.
- Monitor activity logs and enable alerts where available.
Combining NDAX’s platform protections with your own vigilance makes unauthorized access far less likely. Keep credentials secure, enable 2FA, and use recovery options safely—then trade confidently.